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JLL is seeking a Facilities Call Center Planner/Scheduler to manage call center requests, work orders, and scheduling for maintenance operations in Bradley, IL. The role requires strong organizational and communication skills, along with a background in call center environments and maintenance workflow processes.
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Job Summary
This position serves as the primary point of contact for client inquiries while managing the end-to-end creation and scheduling of maintenance work orders.
The role requires utilizing CMMS systems to assign tasks to technicians, track completion, and provide a two-week look-ahead preventive maintenance schedule.
JLL offers a comprehensive benefits package including 401(k) matching, paid parental leave, and early access to earned wages through Daily Pay.
Matching Summary
Match Score: 75
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JLL is seeking a Facilities Call Center Planner/Scheduler to manage call center requests, work orders, and scheduling for maintenance operations in Bradley, IL. The role requires strong organizational and communication skills, along with a background in call center environments and maintenance workflow processes.
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Salary
Base: $69,000.00 – $79,000.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) match, medical/dental/vision, paid parental leave
Skills & Requirements
Must-have
5-10 years call center experience
CMMS proficiency for work orders
Microsoft Office suite expertise
Preventive maintenance scheduling
Workflow process management
Nice-to-have
SAP software experience
Pharmaceutical facility background
Continuous improvement mindset
Strong analytical problem solving
Team player with independent work ability
Key Requirements
5-10 years call center environment experience
Detailed understanding of maintenance scheduling workflows
Authorization to work in the United States without sponsorship
Work Rights
Must be authorized to work in the United States without sponsorship