Front Line Associate – Nilai, Malaysia

Western Union

Nilai, Malaysia
Not specified
Customer service skills
Money transfer transactions
Cash register operations
Western Union is seeking a Front-Line Associate in Nilai, Malaysia, to provide exceptional customer service, manage cash transactions, and adhere to compliance standards. The role is ideal for individuals with customer service experience and offers opportunities for career development within a global company

Job Summary

  • As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
  • You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions, ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.
  • Western Union values in-person collaboration, learning, and ideation whenever possible, believing this creates value through common ways of working and supports the execution of enterprise objectives.

Matching Summary

Match Score: 75

Western Union is seeking a Front-Line Associate in Nilai, Malaysia, to provide exceptional customer service, manage cash transactions, and adhere to compliance standards. The role is ideal for individuals with customer service experience and offers opportunities for career development within a global company.

Skills & Requirements

Must-have

  • Customer service skills
  • Money transfer transactions
  • Cash register operations
  • Loss prevention
  • MS Office tools

Nice-to-have

  • Global company commitment
  • Supportive team environment
  • Customer-centric team
  • Inclusive culture

Key Requirements

  • 0-2 yrs customer service experience
  • SPM minimum qualification
  • Experience in cash management
  • Fluency in English
  • Work on weekends

Work Rights

Not specified

Tailored Resume

Cover Letter