Principal Product Manager - Loyalty

Skyscanner

London, United Kingdom
On-site
Loyalty program strategy
Increase direct relationships
Drive retention
We’re looking for an experienced product manager to help shape, define and deliver our loyalty strategy, with an ambition to greatly increase our direct relationships, drive retention and increase customer lifetime value

Job Summary

  • We’re looking for an experienced product manager to help shape, define and deliver our loyalty strategy, with an ambition to greatly increase our direct relationships, drive retention and increase customer lifetime value.
  • Through our loyalty programme we’re aiming to offer better prices to our most loyal travellers, help them move from searching to trip planning, offer them reoccurring rewards at the airport, and broadly better personalising their experience throughout.
  • Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better - and that the same is true of our diverse teams.

Matching Summary

We’re looking for an experienced product manager to help shape, define and deliver our loyalty strategy, with an ambition to greatly increase our direct relationships, drive retention and increase customer lifetime value.

Skills & Requirements

Must-have

  • loyalty program strategy
  • increase direct relationships
  • drive retention
  • customer lifetime value
  • cross-functional stakeholder management
  • product roadmap ownership
  • experimentation and data analysis

Nice-to-have

  • travel planning chaos
  • global brand
  • planet's go-to travel hack
  • world's number one travel ally
  • traveller-first thinker

Key Requirements

  • Loyalty program design/scaling experience
  • Experience with experimentation and metrics
  • Experience balancing short-term wins with long-term capability building
  • Agile environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter