Alternant - Spécialiste Support En Solutions Informatiques (d/f/m)

Roche UK

Meylan, Isère, France
Bac+3 or higher in it or health data systems
Sql and database knowledge
Good english level
This role involves providing software support for middleware solutions deployed at client laboratories within a team of seven

Job Summary

  • This role involves providing software support for middleware solutions deployed at client laboratories within a team of seven.
  • The position includes creating and translating e-learning content using tools like Articulate and Synthesia as well as writing user guides.
  • Candidates will benefit from developing strong client relations, communication, and problem-solving skills while working with a supportive team culture.

Matching Summary

This role involves providing software support for middleware solutions deployed at client laboratories within a team of seven.

Skills & Requirements

Must-have

  • BAC+3 or higher in IT or Health Data Systems
  • SQL and database knowledge
  • Good English level
  • Customer contact via phone
  • Google Suite proficiency

Nice-to-have

  • Articulate and Synthesia e-learning creation
  • Proactive alert message handling
  • Curiosity about AI evolution
  • Pedagogical approach to problem solving
  • Strong organizational skills

Key Requirements

  • BAC+3 education in IT or Health Data Systems
  • Knowledge of SQL and databases
  • Fluent English proficiency
  • 12-month internship starting September 2026

Work Rights

Not specified

Tailored Resume

Cover Letter