Cs Billing Liaison, Associate

Accendra Health

Downers Grove, IL, United States
$20-$22 hourly ph
On-site
Customer service experience
Bilingual english/spanish
Collections experience
Accendra Health is seeking a bilingual Customer Service Billing Liaison Associate to manage customer billing inquiries and enhance relationships in a healthcare setting. The role involves handling customer disputes, processing payments, and maintaining customer satisfaction, requiring 1-2 years of experience in customer service and collections

Job Summary

  • Serves as the subject matter expert and point of contact for customers with billing questions and concerns.
  • Identify and resolve customer concerns such as billing disputes and collections discrepancies by partnering with the reimbursement and collection teams.
  • Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages.

Matching Summary

Match Score: 85

Accendra Health is seeking a bilingual Customer Service Billing Liaison Associate to manage customer billing inquiries and enhance relationships in a healthcare setting. The role involves handling customer disputes, processing payments, and maintaining customer satisfaction, requiring 1-2 years of experience in customer service and collections.

Salary

$20-$22 hourly

Skills & Requirements

Must-have

  • Customer service experience
  • Bilingual English/Spanish
  • Collections experience
  • High volume inbound calls

Nice-to-have

  • Maintain excellent customer relationships
  • Thrive in a fast-paced environment

Key Requirements

  • 1-2 years customer service experience
  • Must be bilingual English/Spanish
  • Prior collections experience with multiple payers
  • Basic knowledge of Microsoft Office

Work Rights

Not specified

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