Automotive Service Advisor

DCH Kia of Temecula

Temecula, CA, United States
$5,375 to $12,000 monthly; commissions + bonuses; ...
On-site
Customer communication and liaison
Develop service estimates
Prepare repair orders
DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to facilitate automotive services and repairs while ensuring customer satisfaction. The role involves acting as a liaison between customers and technicians, developing estimates, and managing repair orders

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to facilitate automotive services and repairs while ensuring customer satisfaction. The role involves acting as a liaison between customers and technicians, developing estimates, and managing repair orders.

Salary

$5,375 to $12,000 monthly; Commissions plus bonuses; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Customer communication and liaison
  • Develop service estimates
  • Prepare repair orders
  • Administer manufacturer warranty

Nice-to-have

  • Exemplary customer service focus
  • Team player attitude

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter