Raffles The Red Sea is seeking an experienced and decisive Senior Duty Manager to join our luxury hospitality team in Umluj, Saudi Arabia
Job Summary
Raffles The Red Sea is seeking an experienced and decisive Senior Duty Manager to join our luxury hospitality team in Umluj, Saudi Arabia.
In this pivotal leadership role, you will oversee daily hotel operations, manage guest experiences, and lead our front-of-house team during assigned shifts.
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands, and define the pre-opening operations for two iconic resorts.
Matching Summary
Raffles The Red Sea is seeking an experienced and decisive Senior Duty Manager to join our luxury hospitality team in Umluj, Saudi Arabia.
Skills & Requirements
Must-have
hotel operations management
guest relations and complaint resolution
crisis management and emergency procedures
health safety and security compliance
team leadership and motivation
property management software knowledge
shift scheduling and staffing coordination
Nice-to-have
experience with international luxury hotel brands
familiarity with Saudi Arabian hospitality standards
financial acumen and budget management
customer service excellence
coaching and performance feedback skills
multitasking and organizational skills
Key Requirements
minimum 5 years hotel operations management experience
proven leadership in fast-paced hospitality
strong knowledge of hospitality technology platforms
comprehensive health safety security compliance understanding
ability to work flexible shifts including nights and weekends