Sme - Quality Services

Amazon

Chennai, IN, United States
On-site
Reduce ambiguity
Identify training needs
Simplify work instructions
He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc

Job Summary

  • He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.
  • The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA.
  • In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.

Matching Summary

He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.

Skills & Requirements

Must-have

  • Reduce ambiguity
  • Identify training needs
  • Simplify work instructions
  • Adapt to new features
  • Report errors
  • Follow SOP
  • Provide floor support
  • Understand operation metrics
  • Pay close attention to details
  • Good communication skills
  • Professional demeanor

Nice-to-have

  • Creative problem-solving
  • Continuous learning
  • Drive process improvements

Key Requirements

  • Individual contributor role

Work Rights

Not specified

Tailored Resume

Cover Letter