Customer Service Coordinator

BLUE ELECTRIC PTE. LTD.

Singapore, Singapore
**
Project coordination and schedule management
Site inspection and quality compliance
Handling customer complaints and service calls
** BLUE ELECTRIC PTE. LTD. is seeking a Customer Service Coordinator in Singapore to manage service calls, coordinate projects, and ensure customer satisfaction. The ideal candidate should have a background in customer service and project management, along with strong organizational skills. **

Job Summary

  • The role involves coordinating project schedules, handling progress updates, and ensuring work orders are placed correctly for new and ongoing projects.
  • Candidates will be responsible for conducting site inspections to ensure quality standards are met and complying with all authority regulations.
  • The position requires managing large volumes of incoming calls, resolving customer complaints, and maintaining strong long-term relationships with existing clients.

Matching Summary

Match Score: 75

** BLUE ELECTRIC PTE. LTD. is seeking a Customer Service Coordinator in Singapore to manage service calls, coordinate projects, and ensure customer satisfaction. The ideal candidate should have a background in customer service and project management, along with strong organizational skills. **

Skills & Requirements

Must-have

  • Project coordination and schedule management
  • Site inspection and quality compliance
  • Handling customer complaints and service calls
  • Liaising with subcontractors and suppliers
  • Preparing project documentation and reports

Nice-to-have

  • Flexible availability for weekend shutdowns
  • Strong relationship building with clients
  • Data analysis for customer satisfaction improvement
  • Ability to work independently and in groups

Key Requirements

  • Higher Secondary/Pre-U/A Level qualification required
  • Diploma or certificate in Engineering preferred
  • Experience in Customer Service and Project Coordination
  • Proficiency in English language

Work Rights

Not specified

Tailored Resume

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