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BLUE ELECTRIC PTE. LTD. is seeking a Customer Service Coordinator in Singapore to manage service calls, coordinate projects, and ensure customer satisfaction. The ideal candidate should have a background in customer service and project management, along with strong organizational skills.
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Job Summary
The role involves coordinating project schedules, handling progress updates, and ensuring work orders are placed correctly for new and ongoing projects.
Candidates will be responsible for conducting site inspections to ensure quality standards are met and complying with all authority regulations.
The position requires managing large volumes of incoming calls, resolving customer complaints, and maintaining strong long-term relationships with existing clients.
Matching Summary
Match Score: 75
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BLUE ELECTRIC PTE. LTD. is seeking a Customer Service Coordinator in Singapore to manage service calls, coordinate projects, and ensure customer satisfaction. The ideal candidate should have a background in customer service and project management, along with strong organizational skills.
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Skills & Requirements
Must-have
Project coordination and schedule management
Site inspection and quality compliance
Handling customer complaints and service calls
Liaising with subcontractors and suppliers
Preparing project documentation and reports
Nice-to-have
Flexible availability for weekend shutdowns
Strong relationship building with clients
Data analysis for customer satisfaction improvement