Technical Support Engineer - Use Cases

Mistral AI

Marseille, France
On-site
Technical troubleshooting
Incident investigation
Customer communication in b2b
Join a dynamic, collaborative team passionate about AI and its potential to transform society

Job Summary

  • Join a dynamic, collaborative team passionate about AI and its potential to transform society.
  • You will be responsible for handling escalated technical issues from our enterprise clients.
  • This is a unique opportunity to work at the intersection of AI infrastructure, customer success, and technical problem-solving.

Matching Summary

Join a dynamic, collaborative team passionate about AI and its potential to transform society.

Skills & Requirements

Must-have

  • Technical troubleshooting
  • Incident investigation
  • Customer communication in B2B

Nice-to-have

  • Customer-obsessed mindset
  • Collaborative team spirit
  • Curious and adaptable

Key Requirements

  • 3+ years in technical support
  • Hands-on experience with troubleshooting
  • Strong written and verbal communication in French and English

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter