Customer Service Representative - Deer-grove Veterinary Clinic
Lakefieldveterinarygroup
Deer, United States
On-site
High school diploma or ged required
1+ years retail sales experience preferred
Basic medical terminology knowledge
The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care
Job Summary
The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care.
This role involves directing the flow of clients and pets to aid the productivity of the veterinary medical team through effective scheduling and triage.
Team members must maintain knowledge of hospital services to educate clients on preventative care and pet health needs.
Matching Summary
The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care.
Skills & Requirements
Must-have
High School Diploma or GED required
1+ years retail sales experience preferred
Basic medical terminology knowledge
Microsoft Office Suite proficiency
Cash management and reconciliation skills
Nice-to-have
Experience in a medical facility desired
Strong customer relations and interpersonal skills
Ability to handle sensitive situations with tact
Foster culture of respect and WOW service
Proactive response to requests
Key Requirements
High School Diploma or GED
1+ years experience in retail sales or customer service