Component Manufacturing Implementation & Support Specialist

Simpson Strong-Tie Company Inc

Southeast Region, US
Base: $71,900 - $115,000 / year; bonus/equity: qua...
Fully remote
Manage customer software implementation process
Coordinate projects with design services teams
Act as liaison between customer and development teams
Simpson Strong-Tie Company Inc is seeking a Component Manufacturing Implementation & Support Specialist to oversee customer software implementation and provide support for their component solutions software. The position is fully remote and involves significant collaboration with sales teams and technical departments, requiring expertise in prefabricated metal plate connected wood trusses and related construction practices

Job Summary

  • The role involves overseeing the consultation, implementation, training, and support of Simpson Strong-Tie's component solutions software.
  • Employees will work alongside branch sales representatives to identify opportunities and provide software solutions for current and prospective customers.
  • The position offers a comprehensive rewards package including competitive compensation, quarterly bonuses, and first-rate benefits like medical, dental, and vision.

Matching Summary

Match Score: 85

Simpson Strong-Tie Company Inc is seeking a Component Manufacturing Implementation & Support Specialist to oversee customer software implementation and provide support for their component solutions software. The position is fully remote and involves significant collaboration with sales teams and technical departments, requiring expertise in prefabricated metal plate connected wood trusses and related construction practices.

Salary

Base: $71,900 - $115,000 / year; Bonus/Equity: Quarterly bonuses or commission eligible; Benefits: Medical, dental, vision, retirement contributions, employee stock purchase plan

Skills & Requirements

Must-have

  • Manage customer software implementation process
  • Coordinate projects with Design Services teams
  • Act as liaison between customer and development teams
  • Provide ongoing post-implementation support and training
  • Collaborate with sales team on client needs assessment

Nice-to-have

  • Bachelor's degree preferred
  • Understanding of wood framed construction practices
  • Ability to make sound business judgments
  • Creative and innovative thinking skills
  • Strong mathematical reasoning abilities

Key Requirements

  • 3-5 years of design and engineering of prefabricated metal plate connected wood trusses
  • Experience with EWP (Engineered Wood Products)
  • Knowledge of related building codes and design standards

Work Rights

Not specified

Tailored Resume

Cover Letter