Consumer Complaint Analyst

dpi.nc.gov

Base: $39,244 - $62,000; bonus/equity: not specifi...
Experience in complaint analysis
Dispute resolution skills
Knowledge of utility regulations
The North Carolina Department of Commerce seeks a Consumer Complaint Analyst to positively impact residents. This role involves handling consumer complaints and providing dispute resolution for utility issues. Employees enjoy competitive benefits, including health insurance and retirement plans

Job Summary

  • The North Carolina Department of Commerce seeks a Consumer Complaint Analyst to positively impact residents. This role involves handling consumer complaints and providing dispute resolution for utility issues. Employees enjoy competitive benefits, including health insurance and retirement plans.

Matching Summary

The North Carolina Department of Commerce seeks a Consumer Complaint Analyst to positively impact residents. This role involves handling consumer complaints and providing dispute resolution for utility issues. Employees enjoy competitive benefits, including health insurance and retirement plans.

Salary

Base: $39,244 - $62,000; Bonus/Equity: Not specified; Benefits: Health insurance, retirement plans

Skills & Requirements

Must-have

  • experience in complaint analysis
  • dispute resolution skills
  • knowledge of utility regulations

Nice-to-have

  • effective communication skills
  • ability to analyze data
  • collaborative team player

Key Requirements

  • Bachelor's degree required
  • one year experience in complaint analysis
  • equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter