Customer Success Manager, High Touch

Intercom

London, United Kingdom
On-site
5+ years of customer-facing experience
Experience with saas business models
Ability to communicate complex problems
Intercom is on a mission to help businesses provide incredible customer experiences

Job Summary

  • Intercom is on a mission to help businesses provide incredible customer experiences.
  • As a CSM, you'll build relationships and guide customers to realize the full value of their Intercom investment.
  • We offer competitive salary, equity, and a range of benefits including flexible holidays.

Matching Summary

Intercom is on a mission to help businesses provide incredible customer experiences.

Skills & Requirements

Must-have

  • 5+ years of customer-facing experience
  • Experience with SaaS business models
  • Ability to communicate complex problems
  • Experience building lasting relationships

Nice-to-have

  • Self-motivating and entrepreneurial team player
  • Experience using SaaS Communication Products
  • Trusted advisor with customer partners

Key Requirements

  • Experience in customer success or account management
  • Experience with strategic enterprise customer needs

Work Rights

Not specified

Tailored Resume

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