Sales And Operations Leader, Anz/pacific

JCI

Sydney, Australia
Direct and indirect sales management
Profit and loss responsibility
Go-to-market strategy execution
This role is responsible for managing and growing the Retail Solutions business in Australia and New Zealand with a focus on maximizing value for retail customers and providing exceptional customer service

Job Summary

  • This role is responsible for managing and growing the Retail Solutions business in Australia and New Zealand with a focus on maximizing value for retail customers and providing exceptional customer service.
  • The leader will develop and execute strategic sales growth plans for both direct and indirect channels while managing operations including install, delivery, and project management.
  • The position requires delivering profitable growth, building brand loyalty, and leading a motivated team with a must-win, can-do attitude.

Matching Summary

This role is responsible for managing and growing the Retail Solutions business in Australia and New Zealand with a focus on maximizing value for retail customers and providing exceptional customer service.

Skills & Requirements

Must-have

  • Direct and Indirect sales management
  • Profit and Loss responsibility
  • Go-To-Market strategy execution
  • Customer service delivery management
  • Sales Force (SFDC) and S&OP tools expertise
  • Channel partner development
  • Strategic business leadership

Nice-to-have

  • Inspirational leadership and strategic acumen
  • Confidence and executive presence
  • LEAN/Kaizen transformation mindset
  • Strong negotiation skills
  • Persuasive team-oriented leadership
  • Ability to navigate complex global environments
  • Strong planning and organizational skills

Key Requirements

  • 20+ years General Management/Sales Leadership
  • Annual revenues responsibility of at least $20M
  • Retail Technology experience preferred
  • MBA preferred
  • Experience with SaaS and Professional Services
  • C-level customer engagement experience
  • Strong English communication skills

Work Rights

Not specified

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