Collision Center Customer Service Representative

Hendrick Chrysler Dodge Jeep Ram Collision Center (Hoover)

Hoover, Alabama, US
Answering and directing phone calls
Greeting customers
Check in cars
Responsible for answering and directing incoming phone calls and greeting customers as they enter the dealership showroom or service area

Job Summary

  • Responsible for answering and directing incoming phone calls and greeting customers as they enter the dealership showroom or service area.
  • Work directly with collision estimators to check in cars in a very busy, air-conditioned shop with state-of-the-art equipment.
  • Great pay and benefits include PAID Health insurance, 401k match, paid vacation, sick, holidays, and paid training.

Matching Summary

Responsible for answering and directing incoming phone calls and greeting customers as they enter the dealership showroom or service area.

Skills & Requirements

Must-have

  • answering and directing phone calls
  • greeting customers
  • check in cars
  • maintain CSI
  • organized, clean and safe work area

Nice-to-have

  • passion for delivering best customer service
  • team that supports you
  • great culture
  • Servant Leadership
  • Teamwork through Trust & Respect

Key Requirements

  • up to 3 years desired work experience
  • Previous Customer Service or administrative experience
  • High School Diploma or GED
  • Basic computer skills
  • Basic knowledge of Microsoft Office Products
  • Ability to understand and follow instructions
  • regular and predictable attendance
  • Scheduled shifts may include evening hours, weekends, and some holidays

Work Rights

Not specified

Tailored Resume

Cover Letter