Service Agent (m/w/d)

VilleroyBoch

Mettlach, Germany
Experience in customer service
Fluent in german and french
Solution-oriented support
As a Service Agent, you are the first point of contact for customers

Job Summary

  • As a Service Agent, you are the first point of contact for customers.
  • You assist customers with inquiries related to online shopping.
  • Your role involves providing information and support for orders and complaints.

Matching Summary

As a Service Agent, you are the first point of contact for customers.

Skills & Requirements

Must-have

  • experience in customer service
  • fluent in German and French
  • solution-oriented support

Nice-to-have

  • knowledge of SAP and Salesforce
  • good listener
  • calm in challenging situations

Key Requirements

  • experience in online retail or e-commerce
  • fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter