Base: $50,000-54,000; bonus/equity: not specified;...
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Strong verbal communication skills
Excellent interpersonal skills
Solid computer skills with microsoft office
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Celeros Flow Technology is seeking a Customer Service Technician for their Kalamazoo, MI location. The role involves serving as the primary contact for sales representatives and customers, managing quotes, orders, and service inquiries, while ensuring high levels of customer satisfaction.
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Job Summary
This role serves as the primary point of contact for coordinating sales quotes, orders, and resolving customer issues.
The position requires daily order entry responsibilities including adding, changing, and canceling orders within eSales systems.
Celeros Flow Technology offers comprehensive benefits including health insurance effective on the start date and a generous 401(k) match.
Matching Summary
Match Score: 75
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Celeros Flow Technology is seeking a Customer Service Technician for their Kalamazoo, MI location. The role involves serving as the primary contact for sales representatives and customers, managing quotes, orders, and service inquiries, while ensuring high levels of customer satisfaction.
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Salary
Base: $50,000-54,000; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) match
Skills & Requirements
Must-have
Strong verbal communication skills
Excellent interpersonal skills
Solid computer skills with Microsoft Office
Data entry and order entry proficiency
Ability to handle customer complaints calmly
Nice-to-have
Experience in manufacturing or heavy industrial environment
Costing experience
Flexibility and adaptability
SAP software knowledge
Commitment to customer satisfaction
Key Requirements
Bachelor's degree in business or technical discipline
5 years of customer service experience if no degree
Background in manufacturing or heavy industrial environment