Ejecutivo Telefónico De Atención A Clientes

SANTANDER CONSUMER BANK S.p.A

Querétaro, Mexico
Base salary + bonuses; legal + superior benefits; ...
Minimum 6 months customer service experience
Active listening skills required
Attention to detail competency
The role involves attending calls to provide customer service such as balance clarification, general account information, and handling complaints

Job Summary

  • The role involves attending calls to provide customer service such as balance clarification, general account information, and handling complaints.
  • Santander is evolving into a technology-driven organization where people are at the center of a customer-centric transformation.
  • Employees receive a competitive compensation package including base salary, bonuses, legal benefits, and exclusive bank perks.

Matching Summary

The role involves attending calls to provide customer service such as balance clarification, general account information, and handling complaints.

Salary

Base salary plus bonuses; Legal and superior benefits; Exclusive Santander benefits

Skills & Requirements

Must-have

  • Minimum 6 months customer service experience
  • Active listening skills required
  • Attention to detail competency

Nice-to-have

  • Logical mathematical thinking
  • Disruptive thinking capability
  • Proactive risk management approach

Key Requirements

  • High school diploma (Bachillerato concluido)
  • 6 months minimum professional experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter