Customer Experience Associate

TD Bank

Thompson, Manitoba, Canada
$22.00 - $27.21 cad; not specified; not specified ...
Process financial transactions accurately
Understand and determine customer needs
Recommend banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards Package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Recommend banking solutions
  • Resolve customer concerns
  • Achieve assigned goals and business objectives
  • Deliver quality customer experiences

Nice-to-have

  • Charming self to work
  • Sense of achievement
  • All-around champion
  • Connect personally with customers
  • Build positive, diverse, equitable work environment
  • Respecting coworkers

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Hands-on MS Office and internet knowledge
  • Initiative, accuracy, and detail-oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter