Customer Service Specialist

Solenis

Not specified (assumed to be in-office or hybrid based on context).
Excel proficiency required
One year logistics or customer service experience
Strong communication and coordination skills
Solenis is seeking a Customer Service Specialist to manage order processing, communication with various departments, and logistics tracking. The ideal candidate should have experience in customer service or logistics, be proficient in office software, and possess strong communication skills

Job Summary

  • The role involves managing order entry and ensuring timely communication between sales and logistics teams for successful delivery.
  • Candidates will collaborate with agents, third-party logistics providers, and planning departments to track shipments and resolve stock issues.
  • The position requires a candidate who is willing to manage significant work intensity while maintaining strong coordination capabilities.

Matching Summary

Match Score: 75

Solenis is seeking a Customer Service Specialist to manage order processing, communication with various departments, and logistics tracking. The ideal candidate should have experience in customer service or logistics, be proficient in office software, and possess strong communication skills.

Skills & Requirements

Must-have

  • Excel proficiency required
  • One year logistics or customer service experience
  • Strong communication and coordination skills

Nice-to-have

  • SAP software experience preferred
  • Mandarin Chinese fluency preferred
  • Ability to handle high work intensity

Key Requirements

  • 1+ years logistics or customer service experience
  • Proficiency in Excel
  • Fluent Mandarin Chinese (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter