This role offers significant career growth while guiding a team in a dynamic, customer-focused environment at Thermo Fisher Scientific's Shared Service Center
Job Summary
This role offers significant career growth while guiding a team in a dynamic, customer-focused environment at Thermo Fisher Scientific's Shared Service Center.
The successful candidate will ensure daily team success by communicating cross-functionally with departments including Finance, Logistics, Sales, and Quality Systems.
Key responsibilities include managing customer data within ERP systems, driving order entry automation, and stabilizing the Order Teams through effective coaching.
Matching Summary
This role offers significant career growth while guiding a team in a dynamic, customer-focused environment at Thermo Fisher Scientific's Shared Service Center.
Skills & Requirements
Must-have
Demonstrated background as a team leader
Experience with Oracle or SAP systems
Strong results focus and attention to detail
Ability to manage customer-related data in ERP
Excellent analytical and communication skills
Nice-to-have
Self-starter eager to guide a team
Experience supporting projects and initiatives
Ability to drive order entry automation
Skills in stabilizing teams and reducing attrition
Mentorship experience for sales teams
Key Requirements
Bachelor's degree from a four-year college or university
Prior experience in a customer care or shared services setting