Client Experience Specialist - Global

000

Harrogate, United Kingdom
Hybrid
3-5 years client-facing experience
Order management process expertise
Strong verbal and written communication
NaughtOne is seeking a Client Experience Specialist to enhance client interactions and support global sales teams. The ideal candidate will have 3-5 years of relevant experience in a client-facing role, strong communication skills, and a proactive mindset

Job Summary

  • You will act as a primary point of contact for clients, ensuring a seamless end-to-end experience throughout the order lifecycle.
  • The role requires collaborating cross-functionally with sales, operations, and logistics teams to resolve issues and maintain high service levels.
  • NaughtOne values sustainability deeply and seeks candidates who are curious, down-to-earth, and committed to doing the right thing.

Matching Summary

Match Score: 85

NaughtOne is seeking a Client Experience Specialist to enhance client interactions and support global sales teams. The ideal candidate will have 3-5 years of relevant experience in a client-facing role, strong communication skills, and a proactive mindset.

Skills & Requirements

Must-have

  • 3-5 years client-facing experience
  • Order management process expertise
  • Strong verbal and written communication
  • Microsoft Office proficiency
  • Ability to prioritize tasks independently

Nice-to-have

  • Experience with ERP systems like MS Dynamics NAV
  • Proactive solutions-focused mindset
  • Knowledge of sustainability compliance
  • Collaborative team player

Key Requirements

  • A-level or equivalent education
  • GCSE passes in Maths and English
  • 3-5 years experience in fast-paced client-facing role

Work Rights

Not specified

Tailored Resume

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