Customer & Partner Onboarding Officer

Quintnews

Hong Kong, Hong Kong
**
Cross-border technical integration
Api integrations
Erp connections
** Quintnews is seeking a Customer & Partner Onboarding Officer in Hong Kong to lead the onboarding process for new retail partners, focusing on technical integration and relationship management. The ideal candidate will have experience in customer success or operations, particularly in e-commerce, and possess strong technical skills related to API integrations and data analysis. **

Job Summary

  • As a Customer and Partner Onboarding Officer, you will be the primary point of contact for new retail partners joining the QLS ecosystem.
  • You will lead the cross-border technical integration process, ensuring that client systems communicate seamlessly with our logistics network.
  • This role requires a blend of technical troubleshooting, project management, and exceptional relationship-building skills.

Matching Summary

Match Score: 75

** Quintnews is seeking a Customer & Partner Onboarding Officer in Hong Kong to lead the onboarding process for new retail partners, focusing on technical integration and relationship management. The ideal candidate will have experience in customer success or operations, particularly in e-commerce, and possess strong technical skills related to API integrations and data analysis. **

Skills & Requirements

Must-have

  • Cross-border technical integration
  • API integrations
  • ERP connections
  • System configurations
  • International shipping regulations
  • Customs clearance processes

Nice-to-have

  • Relationship-building skills
  • Fast-paced startup environment
  • Data analysis tools proficiency

Key Requirements

  • 3+ years of experience
  • Bachelor’s degree
  • English and Mandarin communication skills

Work Rights

Not specified

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