This central position combines sharp technical expertise, operational support, customer relations, and strategic vision on PAC contracts and technologies
Job Summary
This central position combines sharp technical expertise, operational support, customer relations, and strategic vision on PAC contracts and technologies.
The mission includes technical support for field technicians and customers, complex case follow-up, warranty analysis, and administrative support for billing.
Groupe E SA offers an evolving environment favorable to work-life balance, professional development opportunities, and a strong team cohesion.
Matching Summary
This central position combines sharp technical expertise, operational support, customer relations, and strategic vision on PAC contracts and technologies.
Skills & Requirements
Must-have
Technical expertise on PAC technologies
Customer support and complaint management
Contract analysis and maintenance concepts
Internal and external training coordination
Technological watch on PAC market
Nice-to-have
Strong autonomy and customer service
Rigor and structured analytical spirit
Excellent communication under pressure
Proximity actor
Modern social benefits
Key Requirements
Basic training in refrigeration, electrical, and hydraulic techniques
Specialist diploma in thermal systems (advantage)
Proven experience as SAV technician, repairman, technical office manager
Excellent administrative and writing skills
Proficiency in MS Office and basic network configuration