The Communications Specialist is an integral part of the Hotel Team ensuring guests are well looked after from the start through chat and phone communication
Job Summary
The Communications Specialist is an integral part of the Hotel Team ensuring guests are well looked after from the start through chat and phone communication.
Four Seasons offers competitive salary, comprehensive benefits, excellent training and development opportunities, and employee discounts worldwide.
The company values a world-class employee experience and company culture focused on genuine hospitality and creating lasting impressions.
Matching Summary
The Communications Specialist is an integral part of the Hotel Team ensuring guests are well looked after from the start through chat and phone communication.
Salary
Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, employee discounts, complimentary meals, parking, and dry cleaning
Skills & Requirements
Must-have
Guest communication via chat and phone
Reservation and administrative task handling
Crisis and emergency response
Hospitality and professionalism
Call routing and PBX management
Nice-to-have
Team collaboration and professionalism
Sales and marketing standards compliance
Detailed hotel information provision
Key Requirements
College education or equivalent experience
1-2 years administrative experience in luxury hotels