Solutions Engineer

Redwoodsoftware

Remote
Remote
Technical and strategic partner for existing customers
Drive adoption and uncover expansion opportunities
Bridge business objectives with technical outcomes
Redwood Software is seeking a Solutions Engineer for Existing Accounts to support their customers in maximizing the value of their automation solutions. This remote role requires a blend of technical expertise and customer relationship management skills to drive adoption and account expansion

Job Summary

  • As a Solutions Engineer – Existing Accounts, you will serve as the primary technical and strategic partner for Redwood’s existing customers.
  • You will ensure customers realize maximum value from their Redwood investments by driving adoption, uncovering new opportunities for expansion, and acting as a trusted advisor who bridges business objectives with technical outcomes.
  • You’ll partner closely with Sales, Product Management, Product Marketing, Customer Support and Engineering to drive growth, mitigate risk, and deliver measurable business value across your assigned accounts.

Matching Summary

Match Score: 85

Redwood Software is seeking a Solutions Engineer for Existing Accounts to support their customers in maximizing the value of their automation solutions. This remote role requires a blend of technical expertise and customer relationship management skills to drive adoption and account expansion.

Skills & Requirements

Must-have

  • Technical and strategic partner for existing customers
  • Drive adoption and uncover expansion opportunities
  • Bridge business objectives with technical outcomes
  • Customer health checks and business reviews
  • Deliver high-impact product demonstrations
  • Troubleshoot technical issues at a high level

Nice-to-have

  • Voice of the customer for product feedback
  • Share best practices for solution optimization
  • Contribute to internal knowledge bases

Key Requirements

  • 3-5 years customer-facing technical role
  • Bachelor's degree or equivalent experience
  • Hands-on enterprise software experience
  • High-level understanding of ERP solutions
  • Willingness to travel 20-40%

Work Rights

Not specified

Tailored Resume

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