Strong background in debugging and technical quality
Figma Inc. is seeking a Manager for their Technical Quality team in Bengaluru, India, to lead the establishment of this function by developing high-performing teams and improving product quality for enterprise customers. The ideal candidate will have significant experience in technical support within a SaaS environment, strong leadership skills, and a deep understanding of debugging and technical quality
Job Summary
This role offers a unique opportunity to lead and establish the Technical Quality and Enterprise teams in the Bengaluru Hub as a founding Support leader.
You will partner closely with Product, Engineering, and Support Operations to strengthen feedback loops and drive meaningful product improvements.
The position requires balancing technical depth, customer experience, and operational excellence while managing high-complexity Enterprise escalations.
Matching Summary
Match Score: 85
Figma Inc. is seeking a Manager for their Technical Quality team in Bengaluru, India, to lead the establishment of this function by developing high-performing teams and improving product quality for enterprise customers. The ideal candidate will have significant experience in technical support within a SaaS environment, strong leadership skills, and a deep understanding of debugging and technical quality.
Skills & Requirements
Must-have
4+ years leading technical support teams
Deep expertise in people leadership
Strong background in debugging and technical quality