Senior Manager, Global Customer Excellence & Quality

JOHNSON CONTROLS (S) PTE. LTD.

D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, 1 FUSIONOPOLIS PLACE GALAXIS 138522
Sgd 10,000 - 15,000 / monthly pm
On-site
Cross cultural management
ERP
Scientific discipline
Johnson Controls is seeking a Senior Manager for Global Customer Excellence & Quality to ensure customer requirements are effectively integrated into design and operations. The role involves driving communication and action with various stakeholders to enhance customer satisfaction and quality metrics

Job Summary

  • The scope of this role can be global/regional and will likely involve multiple PBUs
  • This includes the adherence to global processes, tools and communications mechanisms to ensure timely and accurate visibility of opportunities and issues driving to quick action and results
  • Track and proactively share key customer insights and feedback to ensure product design and process improvements for a better customer experience

Matching Summary

Match Score: 85

Johnson Controls is seeking a Senior Manager for Global Customer Excellence & Quality to ensure customer requirements are effectively integrated into design and operations. The role involves driving communication and action with various stakeholders to enhance customer satisfaction and quality metrics.

Salary

SGD 10,000 - 15,000 / Monthly

Skills & Requirements

Must-have

  • Cross Cultural Management
  • ERP
  • Scientific Discipline
  • Economics
  • Sales Operations

Nice-to-have

  • Analytical And Problem-Solving Skills
  • Communication Skills
  • Finance
  • Pricing
  • Value-Based Pricing

Key Requirements

  • Minimum 8 years experience

Work Rights

Tailored Resume

Cover Letter