Lead Concierge

Comstock Companies

Rockville, MD, United States
Competitive salary with bonus potential; generous ...
On-site
Exceptional customer service
Building rapport with tenants
Managing incoming phone calls
As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident’s needs are met with care and professionalism

Job Summary

  • As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident’s needs are met with care and professionalism.
  • Key responsibilities include meeting and greeting visitors, managing phone calls, coordinating amenity reservations, and performing daily building walks.
  • The company offers a competitive salary with bonus potential, a generous benefit package including medical, dental, vision, and 401K match, and opportunities for career development.

Matching Summary

As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident’s needs are met with care and professionalism.

Salary

Competitive Salary with Bonus Potential; Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance; Not specified

Skills & Requirements

Must-have

  • Exceptional customer service
  • Building rapport with tenants
  • Managing incoming phone calls
  • Daily building walks
  • Work scheduled shifts

Nice-to-have

  • Outgoing personality
  • High energy
  • Positive can-do attitude
  • Customer-focused
  • Continuously learn and develop

Key Requirements

  • High School Diploma or equivalent
  • 1 year concierge or high-end customer service experience
  • Must be able to work weekends
  • Ability to work holidays
  • Proficient in Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter