It Support Associate Ii, Ops Tech Solutions (ots)

Amazon

United States, MA, United States
23.00 - 37.00 usd hourly ph
On-site
It equipment allocation and maintenance
Troubleshooting technical problems
Network support requests
Amazon is seeking an IT Support Associate II to provide critical IT support for operations facilities, ensuring smooth functioning of technology and troubleshooting technical issues. The role demands self-motivation, problem-solving skills, and a readiness to support and train team members while fostering an environment of continuous improvement

Job Summary

  • You will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
  • Every day is a new adventure, from troubleshooting and resolving issues with existing IT equipment to deploying new technology solutions, there's never a dull moment.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II to provide critical IT support for operations facilities, ensuring smooth functioning of technology and troubleshooting technical issues. The role demands self-motivation, problem-solving skills, and a readiness to support and train team members while fostering an environment of continuous improvement.

Salary

23.00 - 37.00 USD hourly

Skills & Requirements

Must-have

  • IT equipment allocation and maintenance
  • Troubleshooting technical problems
  • Network support requests
  • Physical mobility requirements
  • Schedule flexibility and shift rotation

Nice-to-have

  • Motivating teams and fostering solutions
  • Continuous learning of new technologies
  • Customer obsession and highest standards
  • Delivering results no matter the challenge

Key Requirements

  • Must be able to move up to 49lbs
  • Must be able to stand and walk for shifts up to 12 hours
  • Must be able to travel within local or regional area

Work Rights

Not specified

Tailored Resume

Cover Letter