It Support Specialist - Atlassian Administrator

Luno

Cape Town, South Africa
**
3+ years atlassian administration experience
Jira and confluence specialist knowledge
Deep jira permissions troubleshooting skills
** Luno is seeking an IT Support Specialist with expertise in Atlassian tools, particularly Jira and Confluence, to join their IT Operations team. The ideal candidate will manage complex configurations, support over 600 users, and ensure the tools facilitate efficient communication and operations within the company. **

Job Summary

  • The role involves acting as the primary Atlassian expert to build projects, service desks, and maintain high-performance Jira and Confluence instances.
  • You will manage complex configurations, security access schemes, and custom workflows while supporting over 600 users across technical and non-technical teams.
  • Luno offers a remote-friendly work policy, private medical insurance, and an Annual Inspiration Day in addition to standard leave benefits.

Matching Summary

Match Score: 75

** Luno is seeking an IT Support Specialist with expertise in Atlassian tools, particularly Jira and Confluence, to join their IT Operations team. The ideal candidate will manage complex configurations, support over 600 users, and ensure the tools facilitate efficient communication and operations within the company. **

Skills & Requirements

Must-have

  • 3+ years Atlassian administration experience
  • Jira and Confluence specialist knowledge
  • Deep Jira permissions troubleshooting skills
  • Strong JQL (Jira Query Language) proficiency
  • Enterprise IT support background

Nice-to-have

  • Atlassian certifications ACP-100 or ACP-600
  • Experience with eazyBI and Jira Assets
  • Background in regulated fintech industry
  • Experience with Okta, Jamf, Google Workspace

Key Requirements

  • 3+ years hands-on Atlassian admin experience
  • Background in general IT support
  • Logical methodical troubleshooting approach

Work Rights

Not specified

Tailored Resume

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