Senior Client Service Representative 35h/week - Granby
CIBC Capital Markets
Granby, Canada
Financial services products expertise
Customer service expertise
Client engagement and support
As a Senior Client Service Representative, you will be the first line of support for clients managing their day-to-day banking needs and working towards their financial goals
Job Summary
As a Senior Client Service Representative, you will be the first line of support for clients managing their day-to-day banking needs and working towards their financial goals.
You will focus on client experience, proactively connecting clients with the right team members, and leveraging technology to help them manage their banking needs.
CIBC offers a career with competitive salary, incentive pay, banking benefits, a defined benefit pension plan, employee share purchase plan, and a focus on employee growth and recognition.
Matching Summary
As a Senior Client Service Representative, you will be the first line of support for clients managing their day-to-day banking needs and working towards their financial goals.
Skills & Requirements
Must-have
Financial services products expertise
Customer service expertise
Client engagement and support
Problem solving and accountability
Leveraging technology and mobile apps
Nice-to-have
Relationship-oriented banking
Goal-oriented and motivated
Passionate about people and learning
Values-driven and authentic
Key Requirements
Legally eligible to work in Canada
May require attribute-based assessment and skills test