Quality & Service Officer - Avp

OCBC

Ocbc Malaysia, Malaysia
Quality strategy development
Service level management
Process improvement
OCBC is dedicated to enabling individuals and businesses to achieve their aspirations since 1932

Job Summary

  • OCBC is dedicated to enabling individuals and businesses to achieve their aspirations since 1932.
  • The role involves developing a comprehensive quality strategy and managing service level agreements.
  • Employees are offered competitive salaries and industry-leading learning opportunities.

Matching Summary

OCBC is dedicated to enabling individuals and businesses to achieve their aspirations since 1932.

Skills & Requirements

Must-have

  • Quality strategy development
  • Service level management
  • Process improvement

Nice-to-have

  • Strong service mindset
  • Proactive and passionate
  • Exceptional communication skills

Key Requirements

  • Graduate in banking or finance
  • Lean Six Sigma certification preferred
  • Knowledge in service level management

Work Rights

Not specified

Tailored Resume

Cover Letter