Customer Service Representative

Storyroadvet Inc

Winston Salem, NC, United States
Base: $13–$13.50ph; bonus/equity: tips; benefits: ...
Customer service experience
Multi-line phone systems
Computer systems proficiency
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13–$13.50/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $13–$13.50/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Customer service experience
  • Multi-line phone systems
  • Computer systems proficiency
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Maintaining lobby cleanliness

Nice-to-have

  • Concierge skills
  • Chaos coordination
  • People and pet person
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter