Services Production Management Business Control Centre (global Lead) - Director

Citi Handlowy

London, United Kingdom
Base: competitive annually reviewed; bonus: discre...
Hybrid
Production management experience
Strategic leadership capabilities
Crisis management skills
The primary objective is to lead a global team coordinating exceptional responses to major technology events impacting the Services Business

Job Summary

  • The primary objective is to lead a global team coordinating exceptional responses to major technology events impacting the Services Business.
  • Candidates must demonstrate a strong track record in crisis management and leading responses to disruptive events within large organizations.
  • The role offers competitive benefits including a generous holiday allowance starting at 27 days plus bank holidays and private medical insurance.

Matching Summary

The primary objective is to lead a global team coordinating exceptional responses to major technology events impacting the Services Business.

Salary

Base: Competitive annually reviewed; Bonus: Discretionary annual performance related; Benefits: Generous holiday allowance, private medical insurance, pension plan

Skills & Requirements

Must-have

  • Production Management experience
  • Strategic leadership capabilities
  • Crisis management skills
  • Stakeholder engagement expertise
  • ITIL practices knowledge
  • Major Incident Management

Nice-to-have

  • Gen AI capability adoption
  • Payments processing background
  • Organizational transformation success
  • Cost discipline experience
  • Talent development skills

Key Requirements

  • Proven leadership managing global teams
  • Experience with organizational transformation
  • Exceptional stakeholder management capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter