Senior Manager - Service Now Solution Architect

Otis

Bengaluru, India
Servicenow platform expertise
Itil processes knowledge
Servicenow modules implementation
Responsible for designing and implementing solutions on the ServiceNow platform, aligning with business requirements

Job Summary

  • Responsible for designing and implementing solutions on the ServiceNow platform, aligning with business requirements.
  • Manage and implement ServiceNow Development standards and best practices, including various modules like Integration Hub and AI.
  • Otis is the world’s leading elevator and escalator company, moving 2.4 billion people daily and committed to innovation and people-centric values.

Matching Summary

Responsible for designing and implementing solutions on the ServiceNow platform, aligning with business requirements.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • ITIL processes knowledge
  • ServiceNow modules implementation
  • Enterprise environment solutions
  • Integrating ServiceNow with other systems

Nice-to-have

  • Client satisfaction focus
  • Mentorship of junior team members
  • Industry best practices knowledge
  • Innovation and knowledge capital

Key Requirements

  • 12-15 years of experience
  • 3+ years ServiceNow Architecture and Strategy
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist (CIS-ITSM and CIS-CSM / FSM)
  • Certified Application Developer (CAD)

Work Rights

Not specified

Tailored Resume

Cover Letter