Senior Services Manager - Digital Customer Reliability

GE Vernova Electrification Software Holdings LLC

Houston, TX, US
Hybrid
7 years reliability engineering experience
3+ industrial assets like gas turbines
5 years predictive analytics expertise
The role provides expertise in sustained customer success through training, technical support, and outcome attainment with a digital focus

Job Summary

  • The role provides expertise in sustained customer success through training, technical support, and outcome attainment with a digital focus.
  • Candidates must leverage industry experience to deliver world-class predictive analytics and monitoring solutions for assigned customer accounts.
  • This position allows for a hybrid work arrangement with two days of remote work per week within 25 miles of Houston, TX.

Matching Summary

The role provides expertise in sustained customer success through training, technical support, and outcome attainment with a digital focus.

Skills & Requirements

Must-have

  • 7 years reliability engineering experience
  • 3+ industrial assets like gas turbines
  • 5 years predictive analytics expertise
  • Asset Performance Management software skills
  • AI data modeling and optimization

Nice-to-have

  • Cross-functional team collaboration
  • Executive presentation skills
  • EPCC or EPCM project management
  • Customer advocacy and retention focus
  • Mentoring technical staff

Key Requirements

  • Bachelor's degree in Mechanical, Electrical, or Chemical Engineering
  • Seven years of operations and maintenance experience
  • Five years of Advanced Predictive Analytics experience
  • Legal authorization to work in the United States
  • Successful completion of drug screen

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter