Not specified; not specified; private medical + li...
On-site
0-2 years technical support experience
Fluency in english for phone chat email
Ability to multitask across multiple channels
SchoolMint is seeking a Technical Support Specialist to enhance customer support for K-12 schools in San José, Costa Rica. The ideal candidate will have 0-2 years of technical support experience, excellent communication skills, and a strong interest in education technology
Job Summary
SchoolMint is a leading provider of Strategic Enrollment Management solutions helping K-12 schools attract and retain students.
The Technical Support Specialist serves as the primary touchpoint for customers, resolving issues via email, phone, and live chat while escalating bugs to T2 tier when necessary.
Employees enjoy perks including private medical insurance, a referral bonus program, and quarterly co-working events within Costa Rica.
Matching Summary
Match Score: 85
SchoolMint is seeking a Technical Support Specialist to enhance customer support for K-12 schools in San José, Costa Rica. The ideal candidate will have 0-2 years of technical support experience, excellent communication skills, and a strong interest in education technology.
Salary
Not specified; Not specified; Private medical and life insurance included