Technical Support Analyst

Pillsbury Winthrop Shaw Pittman LLP

Los Angeles, California, United States
Base: $75,000-$85,000; bonus/equity: not specified...
On-site
Microsoft 365 support
Windows os support
Document management systems
Provide technical support for hardware, software, and networking issues

Job Summary

  • Provide technical support for hardware, software, and networking issues.
  • Support Microsoft 365, Windows OS, document management systems, and remote access platforms.
  • Participate in IT projects, rollouts, and upgrades.

Matching Summary

Provide technical support for hardware, software, and networking issues.

Salary

Base: $75,000-$85,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Microsoft 365 support
  • Windows OS support
  • Document management systems
  • Remote access platforms
  • Audiovisual systems support
  • Data security policies

Nice-to-have

  • Proactive and experienced professional
  • Calm under pressure
  • Work independently
  • Manage multiple priorities

Key Requirements

  • 3-5 years IT support experience
  • Windows 10/11, Microsoft Office, Teams
  • macOS, iOS, Android experience desired
  • Mobile Device Management (MOM) experience desired
  • ServiceNow experience desired
  • IT certifications or coursework preferred

Work Rights

Not specified

Tailored Resume

Cover Letter