Patient Service Rep

Doctor Relocation LLC

Las Vegas, Nevada, US
$17.86 - $23.22; not specified; not specified ph
Professional etiquette and communication
Resolving patient needs
Computer literacy
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role resolves patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • We provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.

Salary

$17.86 - $23.22; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Critical thinking/situational awareness
  • Cash management

Nice-to-have

  • Collaborative relationships with patients
  • Superior customer experience
  • Teamwork
  • Confidentiality
  • Customer service

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Ability to protect privacy and confidentiality
  • One year customer service experience preferred
  • Billing and collections experience preferred
  • EMR systems experience preferred
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter