Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
Base: $75,092 - $86,355; bonus/equity: not specifi...
Student financial matters
Compliance with statutes and regulations
Customer service operations
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team

Job Summary

  • The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
  • Responsibilities include developing strategies to improve efficiency and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
  • The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Student financial matters
  • Compliance with statutes and regulations
  • Customer service operations
  • Financial system testing
  • Policy and procedure implementation

Nice-to-have

  • Strategic planning and resource allocation
  • Human resources management
  • Harmonious working relationships
  • Transformational opportunities and skills
  • Fostering a welcoming climate

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of experience in higher education or financial setting

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter