Inbound/outbound Calls Associate

Lisinski Law Firm

Dominican Republic
Remote
High call volumes
Structured conversations
Convert qualified leads
You’ll serve as the first human connection for prospective clients, handling high call volumes and navigating to assess potential all while ensuring clients feel supported and informed

Job Summary

  • You’ll serve as the first human connection for prospective clients, handling high call volumes and navigating to assess potential all while ensuring clients feel supported and informed.
  • The real essence of the role lies in performance, consistency, and motivation.
  • This role is about guiding clients through structured conversations that qualify them, move them forward, and contribute directly to revenue, while delivering a consistent, empathetic client experience in a high performance environment.

Matching Summary

You’ll serve as the first human connection for prospective clients, handling high call volumes and navigating to assess potential all while ensuring clients feel supported and informed.

Skills & Requirements

Must-have

  • high call volumes
  • structured conversations
  • convert qualified leads
  • empathetic client experience
  • fast paced environment

Nice-to-have

  • humanitarian immigration practice
  • keeping families together
  • team devoted to advocacy and care

Key Requirements

  • Bilingual (Spanish English) B1-B2
  • 1- 2 years of previous experience
  • High School Diploma or equivalent
  • Proficient with Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter