Client Success Manager, Ondemand

Fidelity National Information Services

Base: $0.00 - $999,999,999.00; bonus/equity: not s...
5-7 years client success experience
Bachelor's degree or equivalent
Strong analytical and data skills
The On Demand Client Success Manager plays a critical role in helping clients realize value from FIS solutions through a scaled, on demand engagement model

Job Summary

  • The On Demand Client Success Manager plays a critical role in helping clients realize value from FIS solutions through a scaled, on demand engagement model.
  • This position requires managing a portfolio of clients by analyzing product usage and health data to identify risks and improve adoption.
  • Candidates will collaborate cross-functionally with Sales, Product, Support, and Professional Services to resolve issues and deliver successful outcomes.

Matching Summary

The On Demand Client Success Manager plays a critical role in helping clients realize value from FIS solutions through a scaled, on demand engagement model.

Salary

Base: $0.00 - $999,999,999.00; Bonus/Equity: Not specified; Benefits: Competitive salary and comprehensive benefits

Skills & Requirements

Must-have

  • 5-7 years client success experience
  • Bachelor's degree or equivalent
  • Strong analytical and data skills

Nice-to-have

  • Experience in financial services
  • Fintech industry background
  • Collaborative team environment

Key Requirements

  • 5-7 years experience in Client Success or Account Management
  • Bachelor's degree or equivalent relevant experience
  • Experience using data tools like Tableau

Work Rights

Not specified

Tailored Resume

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