Solution Support Consultant ( Amphi - Preshospital Solution)

Dedalus

Adelaide, South Australia, Australia
Service desk l2 / l3 support
Healthcare it systems support
Ms sql read and write experience
Join Dedalus, a leading healthcare technology company, to make healthcare safer, better and more reliable

Job Summary

  • Join Dedalus, a leading healthcare technology company, to make healthcare safer, better and more reliable.
  • You will provide superior task management including incident triage, analysis, and resolution while supporting market leading software applications.
  • Dedalus fosters a culture of learning, innovation, and meaningful impact for millions of people around the world.

Matching Summary

Join Dedalus, a leading healthcare technology company, to make healthcare safer, better and more reliable.

Skills & Requirements

Must-have

  • Service Desk L2 / L3 support
  • Healthcare IT systems support
  • MS SQL read and write experience
  • Incident triage and resolution
  • Functional and technical advice

Nice-to-have

  • Understanding of ITIL processes
  • Degree in Health Information Management or IT
  • Microsoft Server Administration experience
  • System Integration and Data Flow knowledge
  • Understanding of interfacing and HL7 messaging

Key Requirements

  • 4+ years healthcare application support experience
  • Experience in functional and technical healthcare IT support
  • Proficient written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter