Senior Manager, It Service Management

Integer

**
Itil best practices
Incident management experience
Change management oversight
** Integer is seeking a Senior Manager for IT Service Management to lead the ITSM practice and ensure alignment with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management, governance, and a strong understanding of compliance and audit readiness. **

Job Summary

  • Integer creates a culture that embraces uniqueness and focuses on customer success.
  • The role involves overseeing ITSM practices and ensuring compliance with ITIL processes.
  • Employees enjoy a comprehensive benefits package including medical, dental, and 401(k) matching.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager for IT Service Management to lead the ITSM practice and ensure alignment with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management, governance, and a strong understanding of compliance and audit readiness. **

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management experience
  • Change Management oversight
  • SOX ITGCs knowledge
  • Data governance skills

Nice-to-have

  • Leadership through influence
  • Continuous improvement mindset
  • Strong executive communication skills

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter