Sales & Crm Business Analyst

OTIS

Remote City, CT, USA
$116,000 - $174,000; not specified; comprehensive ...
Fully remote
Service sales customer relationship management
Agile software development methodologies
Functional design specifications
The Sales & CRM Business Analyst plays a key role on the design team, partnering closely with business stakeholders and solution architects to deliver high‑value features for internal sales, marketing, and billing teams

Job Summary

  • The Sales & CRM Business Analyst plays a key role on the design team, partnering closely with business stakeholders and solution architects to deliver high‑value features for internal sales, marketing, and billing teams.
  • This position is responsible for translating stakeholder visions into actionable, well‑defined features, documenting detailed design requirements, and effectively transitioning work items to development teams for execution.
  • We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

Matching Summary

The Sales & CRM Business Analyst plays a key role on the design team, partnering closely with business stakeholders and solution architects to deliver high‑value features for internal sales, marketing, and billing teams.

Salary

$116,000 - $174,000; Not specified; Comprehensive medical, prescription drug, dental, and vision coverage, 401(k) plan with company match, Paid vacation, holidays, sick leave, life insurance, disability coverage, tuition reimbursement

Skills & Requirements

Must-have

  • Service Sales Customer Relationship Management
  • Agile software development methodologies
  • Functional Design Specifications
  • Scrum Team Refinement Sessions
  • Product Demonstrations
  • Microsoft Dynamics 365 (Sales module)

Nice-to-have

  • International experience a plus
  • Cloud-based solutions experience
  • Azure DevOps experience preferred
  • Cross-functional, multi-geography workshops

Key Requirements

  • 2+ years of IT experience
  • Bachelor’s degree in Computer Science or related field preferred
  • Authorization to work in the U.S. without sponsorship

Work Rights

Authorization to work in the U.S. without sponsorship

Tailored Resume

Cover Letter