Base: based on market data + skills; bonus/equity:...
On-site
Hands-on experience with mysql postgresql redis mongodb clickhouse
Strong foundational knowledge of linux networking and cloud infrastructure
Understanding of database fundamentals including backups replication indexing
The role involves delivering high-touch, white-glove support to strategic accounts while troubleshooting complex database and cloud infrastructure issues
Job Summary
The role involves delivering high-touch, white-glove support to strategic accounts while troubleshooting complex database and cloud infrastructure issues.
Candidates will collaborate cross-functionally with Product and Engineering teams to guide customers in designing scalable and reliable database architectures.
DigitalOcean offers competitive compensation including bonuses, equity, and comprehensive benefits such as flexible time off and professional development reimbursement.
Matching Summary
The role involves delivering high-touch, white-glove support to strategic accounts while troubleshooting complex database and cloud infrastructure issues.
Salary
Base: Based on market data and skills; Bonus/Equity: Eligible for bonus and equity grants; Benefits: Competitive array including EAP and flexible time off
Skills & Requirements
Must-have
Hands-on experience with MySQL PostgreSQL Redis MongoDB Clickhouse
Strong foundational knowledge of Linux networking and cloud infrastructure
Understanding of database fundamentals including backups replication indexing
Ability to diagnose production issues impacting availability and connectivity
Experience participating in incident response and on-call rotations
Nice-to-have
Customer-first mindset with passion for solving technical problems
Proven experience contributing to open-source database projects
Exposure to multi-cloud or hybrid cloud environments
Hands-on experience with Infrastructure-as-Code tools like Terraform Helm
Contributions to technical blogs or documentation related to databases
Key Requirements
2–5 years of experience in technical support DevOps or cloud engineering
At least one Database Certification such as Oracle Certified Professional
Hybrid work arrangement based out of Hyderabad India