Patient Experience Representative - Scheduling Specialist

Doctor Relocation LLC

Logan, Utah, US
Base: $19.85 - $30.21; bonus/equity: not specified...
Onsite
Surgery scheduling management
Provider power plan utilization
Prior authorization for procedures
Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling

Job Summary

  • Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.
  • Obtains authorization for surgeries/hospital procedures by researching coverage and obtaining prior authorization.
  • Meets with surgery/procedure patients to explain the process, including pre-op labs and tests, and coordinates with providers on health concerns.

Matching Summary

Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.

Salary

Base: $19.85 - $30.21; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Surgery scheduling management
  • Provider power plan utilization
  • Prior authorization for procedures
  • Patient pre-op explanation
  • Medical terminology knowledge

Nice-to-have

  • AI-enhanced recruitment process
  • Focus on patient well-being
  • Team collaboration in healthcare

Key Requirements

  • Two years medical registration, billing, collection, scheduling, or insurance experience
  • Two years customer service experience
  • Working knowledge of office software
  • Associate's Degree preferred
  • Two years at Intermountain Health as PSR, MA or similar position preferred
  • Two years patient access or health insurance industry experience preferred
  • Bi-lingual - Spanish speaking preferred

Work Rights

Not specified

Tailored Resume

Cover Letter