Customer Relations Coordinator (m/w/d)

Seagramsgin Com Inc

Wallisellen, Switzerland
On-site
Customer order processing
Invoice corrections and credit notes
Customer complaint resolution
Seagramsgin Com Inc is seeking a Customer Relations Coordinator in Wallisellen, Switzerland, to manage customer orders and enhance service quality. The ideal candidate should have a background in customer service, fluency in German, and good English skills, while the company offers a supportive work environment and various employee benefits

Job Summary

  • You will accompany our customer orders from preparation through entry to control, including EDI orders.
  • You will prepare customer service data to support the creation of relevant KPIs and process customer and event returns.
  • We offer a hybrid working model with flexible working hours and additional defined holidays.

Matching Summary

Match Score: 85

Seagramsgin Com Inc is seeking a Customer Relations Coordinator in Wallisellen, Switzerland, to manage customer orders and enhance service quality. The ideal candidate should have a background in customer service, fluency in German, and good English skills, while the company offers a supportive work environment and various employee benefits.

Skills & Requirements

Must-have

  • Customer order processing
  • Invoice corrections and credit notes
  • Customer complaint resolution
  • Processing customer returns
  • Customer master data maintenance
  • High data quality assurance

Nice-to-have

  • Customer service in consumer goods
  • Solution-oriented approach
  • Strong communication skills
  • Team spirit and open demeanor

Key Requirements

  • Completed commercial apprenticeship
  • Several years of customer service experience
  • Fluent German
  • Good English skills
  • Experience with ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter